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Record Year Gives The Window Company (Contracts) Confidence For The Challenge Ahead

Record Year Gives The Window Company (Contracts) Confidence For The Challenge Ahead
David Thornton

As the window and door sector went into Coronavirus lockdown, award winning commercial installer The Window Company (Contracts) had just recorded its best year ever.

With turnover approaching £8m and profits well above the market average, it was looking ahead to further expansion and continuing growth in the new build sector in particular, installing aluminium as well as PVC-U windows and doors.

Now, as the government gives a cautious go ahead for manufacturing and construction to restart, Chairman David Thornton says that the company is ready to pick up where it left off.

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Welcome Pop Ups From The Window Company (Contracts)

Welcome Pop Ups From The Window Company (Contracts)
David Thornton

A new ‘phone popping’ solution, similar to the type used by doctors, schools and top restaurants to enable them to accurately identify patients, parents and even diners when they call, is enabling The Window Company (Contracts) to deliver an even better service to clients in the social housing sector.

When a resident contacts the company at its HQ in Chelmsford, Essex, the person answering the phone can not only greet them by name, but also instantly see their address and exactly what work is required at their property. This gives the resident a new level of reassurance that they are dealing with a professional and efficient operation and makes the process of booking in appointments and surveys quicker and more efficient.

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Encouraging Better Business Practice

Encouraging Better Business Practice
David Thornton

Leading commercial installer, The Window Company (Contracts), is one of the first businesses to sign up to the brand new ‘Good Business Charter’, which has been launched to encourage better business practice in the UK.

Backed by both the CBI and the TUC, the new Charter is the brainchild of Richer Sounds boss and ethical entrepreneur Julian Richer and will accredit only those companies that can prove they treat their staff, customers and suppliers well.

For The Window Company (Contracts), it is the perfect fit. Chairman David Thornton explained: “We have built a successful business on the very principles which underpin this new charter – from paying a real living wage to our staff, to paying our suppliers promptly.

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Health and Safety Endorsement for the Window Company (Contracts)

Health and Safety Endorsement for the Window Company (Contracts)
David Thornton

The Window Company (Contracts) continues to set the pace in the commercial installation market with news that it has just been accredited to the very latest occupational health and safety standard ISO45001: 2018.

Developed to replace OHSAS18001, ISO45001: 2018 is designed to improve employee safety, reduce workplace risks and create better, safer working conditions.

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Second £10K Donation From The Window Company (Contracts) To Moat’s Charitable Foundation

Second £10K Donation From The Window Company (Contracts) To Moat’s Charitable Foundation
David Thornton

The Window Company (Contracts) has reinforced its commitment to the charitable foundation run by its client MOAT Housing with a second donation of £10K.

The Chelmsford based commercial installer, which is partnered with MOAT on its window and door replacement framework for properties across Essex, London, Kent, Surrey and Sussex, is giving more backing to the MOAT Foundation’s community hubs.

The company’s original £10K donation in November 2018 helped to fund the opening of a brand new community hub in Maldon, Essex, and this additional £10K will now allow the hub to scale up the range of services it offers to local residents. This includes everything from job clubs and digital skills workshops to activity sessions for the elderly and young children.

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Moat Team Gets Hands On At The Window Company (Contracts)

Moat Team Gets Hands On At The Window Company (Contracts)
David Thornton

Award winning commercial installer The Window Company (Contracts) proudly boasts that it has the best trained workforce in the industry, with a comprehensive individual training plan in place for every member of its team.

So determined is it to set the very highest installation standards in the industry that it has put together a CPD for clients to help them get the most from every window and door installer they work with.

The first client to benefit from the CPD was Moat, which is partnered with The Window Company (Contracts) on the window and door replacement framework for its properties across Essex, London, Kent, Surrey and Sussex. Moat sent a team to The Window Company (Contracts)’ Chelmsford premises recently to try out the CPD for themselves.

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